Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Sending e-mails no longer works properly since the last update

Hi there,

we have updated our Jira system Sep 21, 2021 to version 8.19.1. Since this update we have had various problems with sending e-mails.
Initially, the e-mails were no longer sent to the project management, although this is entered in the role and also in the notification scheme. Then e-mails only arrived days later and no e-mails at all are sent to a certain e-mail address, although the notification helper claims otherwise.
Are we the only ones with this problem or is it a general problem?
We haven't changed anything in our settings, and yet it no longer works properly.

Thank you in advance for your feedback.

Best regards


1 answer

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

297 views 0 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you