Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SDC-726929 - Cannot Close this Ticket

Hi! I am having issues closing this ticket to done. Can someone please help me?

1 answer

0 votes
Fazila Ashraf Community Leader Sep 03, 2019

Hi @Nicole Edge 

Is this a ticket in your JIRA instance? You will have to contact your jira administration team to check on this. Could be a permission or restriction issue.

It is a JIRA in a workstream that I regularly work. How would I contact my JIRA administration? Is there an email address?

Fazila Ashraf Community Leader Sep 04, 2019

@Nicole Edge  , If you can find the 'contact administrator' option in the site , try that. Otherwise  i would advice you to reach your IT service desk asking for the JIRA team contact. 

We are atlassian community can help jira general queries but your question is specific to your setup which can be only helped by 'your' jira admin

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

167 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you