In the upper right had corner there is a gear they will need to click it and select system from the drop down menu. Once they click system they will need to select Global Permissions from the left hand menu. On this page there will be a browse user and groups. They can review which groups have access to do this. They need to make sure you are in one of the groups that has access or add a group you are in to the permission.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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