Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Need to pull old employees work but assignee function is not working in Advanced Search

I need to pull all of the tickets an old employee worked on while at the company.  I have not deleted the user, but simply blocked their access.  When I search their name in Advanced search I get this error, "The value '...' does not exist for the field 'assignee'.  There must be historical information stored in Jira, so I don't understand why I can't look up previous work from this user.  I have also tried filtering it down to a specific project I know they worked on, but it's still not working.  Assignee was functions also do not work.  

1 answer

1 accepted

0 votes
Answer accepted

Hi @Victoria Campbell

For a single user, the assignee field only works for active users. You can search for where the Assignee is any inactive user using:

assignee in inactiveUsers()

If you want to search for just one user though, there is an alternative option. You'll need to be a Site Admin to set this up:

  1. Select Jira Settings > User Management
  2. Create a new Group - eg. Inactive User
  3. Add the inactive user to the group
  4. In JQL, enter...
assignee in membersOf("Inactive User")

That will give you the results for one specific inactive user.

Ste

This worked! Thank you 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

254 views 12 14
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you