We stopped using Jira for a while and it became kind of stagnant. There's a renewed interest so we're coming back but now I need to clear out a bunch of old and unneeded issues. Several hundred.
What's the best way to approach this?
It depends what you want to do with them.
The right choice depends on your circumstance.
Personally, I don't delete data - just in case it needs to be revitalised or referred to later. If you need to make the data invisible, I'd use the "Move" option - then you could always modify the permission scheme to make issues visible again if you need them.
Let us know if you need help implementing one of these options :)
I guess my question was more about how to identify old issues and process them en masse. For instance, can I run a report for any issue with no activity in the last 90 days and just change them to done?
Is there a way to do this and avoid having to do this one issue at a time?
Yes - so this is where you'd use Bulk Change.
You will need:
Then, follow these instructions:
You might need to repeat this process more than once if you don't have open workflows (i.e transition all statuses to all other statuses), to transition issues multiple times through to Done.
You can keep the same search though as in (3) - as this removes issues which have already been resolved. Or if you'd like to re-close issues with a new resolution, utilise: updated < -90d ORDER BY updated DESC.
A few other things which might be useful:
Let us know if this works for you!
If you need any further help - let us know and we'll be happy to help!
To identify these issues you can run this JQL query (e.g. Filters -> Advanced issue search issues):
updated < -90d ORDER BY updated DESC
, and then (...) ->Bulk change; select everything; next; Transition; select the status to where to migrate the issues; confirm!
Hope it helps,
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