Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,457,584
Community Members
 
Community Events
176
Community Groups

Jira is not sending e-mails.

It gaves this message: Errors      The error was: javax.mail.AuthenticationFailedException: 534-5.7.14 <https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbsY 534-5.7.14 YOzZffEgl7Hf-9W6Vhgy55F-VtIxAhBEeAjeZk8XG when I try to send mail.

 

When I try to Test the connection from Outgoing Mail - I got this message:

 

Unfortunately no connection was possible. Review the errors below and rectify:

  • AuthenticationFailedException: 534-5.7.14 <https://accounts.google.com/signin/continue?sarp=1&scc=1&plt=AKgnsbvL 534-5.7.14 UnMtLC9CR-hYjMqLhtQUupMCOb3IIlRSF_ZeCohFbKGsCaJ5gfudQet18FxV2kYLL1IcRT 534-5.7.14 C_JCtEUcsI4g35cMMqBabv4wMj5EF4XSVuSQcmuPCXGTthhsBDt-cONJr1UyVciGA4ulBn 534-5.7.14 BDzn5oftT4OtFk6FRvEEQZrI1tbcs2l0jzb8uY_YIFDBDJimopH3nMZOIOM0xBCXma5PvD 534-5.7.14 RLOWrN9GV8cE7C15OvLxXkf9cHXKE> Please log in via your web browser and 534-5.7.14 then try again. 534-5.7.14 Learn more at 534 5.7.14 https://support.google.com/mail/answer/78754 b12sm39474485wmb.0 - gsmtp

 

Pls, any ideas ?? Thank you!

2 answers

1 accepted

3 votes
Answer accepted

Hi,

type gg and type smtp server

there you will have smpt server configuration check if there everything is ok and send test email

Hi Michael

Thank you very much!

I did everything  - and still can't send an e mail.

Do you think that there is a connection between  this problem and the fact that the licenses are expired?

 

JIRA license? If so you will not be able to send email and create new issues

I have the same problem. My version jira 8.6.1

Pls help :) 

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events