I would like to explore on Jira service desk.
We are looking for an email tracking where customer needs to send an email to a particular email ID and it has been logged to Jira Service desk and then agent will take it forward and it needs to be tracked.
Appreciate quick help in detail on this.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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