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JIRA business project reopening issues

Anne Dreßler
Anne Dreßler July 5, 2019

Hello community,

 

I'm working on an JIRA business project and would like to have my done issues reopened after 6 months. Initially, I thought I have to built a trigger. But I assume this is only useful when I'm working on a software project with a connection to Git etc.

 

Would be happy to hear some suggestions. Thanks!

Anne

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Antoine Berry
Antoine Berry
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July 5, 2019

Hi @Anne Dreßler ,

I usually do this kind of automation with ScriptRunner app's Escalation services. You can trigger a transition on issues returned by a custom JQL (issues closed more than 6 months ago in that case).

Antoine

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