This question is in reference to Atlassian Documentation: Duplicate Issue Types from Default Issue Type Scheme
I have been experimenting with my JIRA Core Cloud instance. I have created a new issue and a new issue scheme. Now Task and Subtask are missing from the Default Issue Type Scheme. There doesn't seem to be a way do add them back to the Default Issue Type Scheme.
What's happened and how can I fix it?
My recollection is vague because this was some time ago. I wound up needing support from Atlassian. They had to make corrections in the database. To be honest I don't know exactly what they changed. I believe the problem was caused by some defect in the software. I do not know if it has been fixed.
Just found this issue recently and you know what?
Atlassian - this really underscores how absolutely cobbled together and shoddy your platform is!
The entire layout and association of schemas, projects, templates, and add ons makes it incomprehensible and completely convoluted.
YOU HAVE A BUG NOW DO YOUR JOB AND FIX IT! You owe it to all of your customers who have invested their money and time in to using this platform.
FIX IT TODAY!!
I see this in the latest version. I noticed it last week when I saw only Epic in the Default Issue Type Schemes and new issues in existing projects could not be assigned to anything else other than Epic and new issue type I created. I had to delete all the issue types in a project and then readd them from the list. However, these types (story, bug, task, etc.) are not on the Default Issue Type Schemes Screen.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events