Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I want to remove issues from the board once they are in the done column for 14 days.

We no longer have a 14 day expiration on items in the done column.  I am not sure why this changed. (Newbie)  Can someone advise how to put an expiration on resolved items sitting in the done column for 14 days?  We are on Jira Core Cloud.  Thank you.

1 answer

0 votes
John Funk Community Leader Oct 13, 2020

Hi Jacquelin - Welcome to the Atlassian Community!

What type of project is it? Next-gen? Classic Software?

Classic should still have the Hide completed issues older than: setting at the bottom of board settings. 

And I am not aware of Next-gen removing that function either. 

Its a business project (Jira Core) and there is nothing at the bottom of my screen.  When going into board settings. I have a list of details, people, automation, summary, etc.

John Funk Community Leader Oct 13, 2020

Ah, business projects are like Next-gen - you can't adjust the board settings. 

Is the Done column still the last column on the board? 

John Funk Community Leader Oct 13, 2020

I would go ahead and submit a support ticket with Atlassian to see what is going on:

https://support.atlassian.com/contact/#/

Please come back here to update what the solution was. 

Tried to open a ticket and the system doesn't give me that option.  Explore community or view documentation. 😒

John Funk Community Leader Oct 13, 2020

Are you on a Free plan? 

John Funk Community Leader Oct 13, 2020

Also, you must be a Jira Administrator to submit a support ticket. 

We are on the standard plan, but I am not the administrator - just admin of a project.

John Funk Community Leader Oct 13, 2020

You will need to have the Jira Administrator submit the support request then. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

241 views 7 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you