It depends on how you're using your Epics - are these in the Epic Panel in the backlog or an issue being tracked across the columns?
The reason this is important is that the name on a board ticket is the Summary / Title, rather than the Epic Name. If it's in the Epic Panel, it's the Epic Name which is most prominently displayed.
So to resolve:
If you've not activated the Epics Panel on your Backlog before, to do this:
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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