I need my JIRA Software managers to see the SLA in the related ticket

[Marcela Junyent]

I need my JIRA Software managers to see the SLA in the related Support ticket.

There is any add on or customization I could do?

In Data Center?

Regards, Marcela

[Melo]

Hi @Marcela Junyent, welcome to the community! 

If you need to display it under the linked issue section, I think this 3rd party app, Issue Matrix for Jira, can help.

If you need to show it at the customer portal, then Extension for Jira Sevice Management will do the work.

Thanks,

Melo