Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to set Outgoing Mail DISABLED by edit DB?

I restore the DB form JIRA B to JIRA A by SQL server.

Then I want to set the JIRA A's outgoing mail to disable automaticly.

I think this setting was store in the DB. So how to set Outgoing Mail DISABLED by edit DB?

Thanks very much!

2 answers

Hi xinan, as Nic said, it is recommended not to change values directly in JIRA database.

Anyway, if you really need to do it this way, you'll need to execute the following query and restart your JIRA instance:

UPDATE propertynumber SET propertyvalue=1 WHERE ID=(SELECT ID FROM propertyentry WHERE ENTITY_NAME='' AND ENTITY_ID=1 AND PROPERTY_KEY='jira.mail.send.disabled');


Looks pretty simple to me.  Pretty basic sub-select.  If he's like me, he's doing it in a test or development environment prior to Jira startup, so what's the risk?

With this particular database hack there are two main risks

1.  It probably won't work.  It certainly won't work without restarting, and if you're doing that, you might as well do it the supported way, as it's quicker, safer and more reliable.

2.  It encourages people to do things in the database.  Which is a very very bad thing.

2 votes

It is strongly recommended that you do NOT change the database in JIRA.  It's not as simple as people seem to think it is.

Use the command line flags to start JIRA A instead - see ( i.e. -Datlassian.mail.senddisabled -Datlassian.mail.fetchdisabled -Datlassian.mail.popdisabled )

crf Atlassian Team Oct 24, 2015

These options are already present but commented out in in the and setenv.bat that ship with JIRA. I would simply uncomment them rather than trying to do anything fancy. In setenv.bat: rem -------------------------------------------------------------------------- rem Uncomment this setting if you want to import data without notifications rem rem -------------------------------------------------------------------------- rem set DISABLE_NOTIFICATIONS= -Datlassian.mail.senddisabled=true -Datlassian.mail.fetchdisabled=true -Datlassian.mail.popdisabled=true In # Uncomment this setting if you want to import data without notifications # #DISABLE_NOTIFICATIONS=" -Datlassian.mail.senddisabled=true -Datlassian.mail.fetchdisabled=true -Datlassian.mail.popdisabled=true"

Like Nic Brough -Adaptavist- likes this

@Nic Brough -Adaptavist- ,

Could you please tell me how to uncomment the lines in the setenv.bat file.

Remove the "this is a comment" indicator character(s) from the beginning of each line you want to enable.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events