How to send emails when a issue is created by a specific user?

Philipp Pfeiffer January 3, 2017

Is it possible to send a email, only when i issue is created by a specific user?

 

Best regards

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Nic Brough -Adaptavist-
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January 3, 2017

Not natively - you'll need an add-on like the Script Runner to implement your decision logic and send the email.

JIRA's notifications are aimed at informing people in the project that <something> is happening, not that <someone> is doing things.

Brian Trepto
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February 19, 2024

Just found this old question 😆

I think a workaround would be to disable to notification and create a automation rules thats send an e-mail based on the conditions. 

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