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I am struggling with this one for the past few days and I couldn't figure it out so far. I am using 2 types of labels:
- 1st type: inc_abc, inc_bcd, inc_def (used to categorize the root cause) and
- second type dom_xyz, dom_yxz, dom_aaa (used for the ownership of a specific component. In total I have 23 tickets with both labels and 21 tickets with only the inc_ label.
When creating a filter to exclude the "dom_" type labels using "labels !=", the pie chart only displays the 21 tickets that don't have the "dom_" label.
Bottom line is that I want to build a Pie Chart, based on a filter that excludes the "dom_" type label and only displays "inc_" labels, and returns all 44 tickets
Yes, that's working as intended.
I think it might be easier if you think of there being two parts to most Jira reports:
Now, the pie chart here is simply displaying the labels on the issues you have selected, that's what it is for.
Your search for "not dom_, only inc_ but returns all 44" is impossible - the "all 44" directly contradicts "only inc_", except in the one case where there are no issues with both labels.
You can search for "inc only", "dom only", or "not dom" or "not inc", but there's no way to search for issues that "have inc and dom but not dom at the same time"
If I apply what you are suggesting, I don't see any of my tickets.
I have different tickets and all of them have label, 1, label 2 and label 3.
I wamnt all of them displayed in the pie chart but I just want to see the label 1 as description ads the other 2 labels are referring to a different topic.
How can I do it?