Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

How to have a report with created vs resolved along with SLA success rate

vagarwal
vagarwal Dec 10, 2019

Hi, I need to have a report which can give me the no of tickets created vs resolved in particular month and how many of them met SLA and breached the SLA. can you advise how to build such report?

Answer
Watch
Like Minh Tran likes this
155 views

1 answer

0 votes
Gökçe Gürsel _Appfire_
Gökçe Gürsel _Appfire_ Marketplace Partner Dec 17, 2019

Hi,

Since you've tagged this post as Jira Core, I want to ask which addon do you use to track your SLAs?

View More Comments
vagarwal
vagarwal Dec 19, 2019

we are not using any add-on. We have all out of the box reports available in jira service desk

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Core
Jira Core Server
TAGS
Community showcase
Sharon Tan
Sharon Tan
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

253 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you