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I am trying to unlock the TEAM field so I can make the drop down say TEAM 1, TEAM 2, TEAM 3 to better track the ticket. Can any one help me? I want to be able to open a ticket and make the team field say team1 so team 1 knows to begin working on it.
You can unlock fields, but it requires some hackery, and they are locked to prevent mis-configuration or mis-use of the locked field.
Is this the field from the Tempo add-ons? If it is, you should be configuring the list of teams in the admin sections of Tempo.
Hi Nic - could you please advise on such "hackery?" I need to do exactly the same thing Austin was asking to do. I have teams established in Portfolio, but I want to assign them at the individual issue level (like- when I'm creating a new story and need to assign the team, I would populate that field just like I would sprint).
Thanks for any guidance you can provide!
But I would very strongly recommend that you do not do this - the whole reason fields are locked are to prevent you mis-configuring them!