How are you "marking an issue as a duplicate"?
Bear in mind that it is something your admins will have configured, Jira has one suggested way to do it, but a lot of people do it differently (better), and we need to know what you are doing before we can help you!
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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