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How do I connect my self-hosted JIRA account to Adobe XD to use JIRA Cloud?

Whenever I try to connect Adobe XD to JIRA Cloud, JIRA makes me create a new account using my email address but I already have an account using active directory which IS also linked to my work email. When I try just the AD login, it doesn't recognize it. When I try to use my work email, it also doesn't recognize it.

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