I have many ticket notifications in Jira. And wish via dashboard to just be able to view tickets that I'm mentioned in and I haven't replied. Thus ensuring people aren't waiting for tasks/comment/replies from me.
Something like this...
issue in mentioned(-3d, unreplied) - Filters all the issues that I'm mentioned in past 3 days, and I haven’t reply yet or marked as replied.
I'm sure this must be possible someone and potentially using some AND,OR,NOT combination alongside.
Anybody any ideas? i cannot install plugins or third party plugins as not Admin of the workspace. So this has to be mashed up with JQL :D
You don't need any plugins to achieve the results mentioned above
You will need to build some JQL queries then add the filters to your dashboard.
Please start with the first link as it has basic information.
Let me know if you have any questions
there have been some workarounds on this during the last years. Some users reported them to work, then the workarounds cease operation, then there will be new workarounds.
If you want to read through them you can do it here:
For the "unanswered yes/no" part I would earliest care then the mentions are gathered correctly.
A label "answered" could be a solution.
A sustainable fix to the JQL query requirement would be that something like this will be implemented - so just feel free to leave a "vote" in this Suggestion:
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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