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Error an server 404

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Hi @Aries Triputranto ,

welcome to the atlassian community!

In order to provide you support on that, please share your logs and  in particular, atlassian-jira.log 

Fabio

token from contribute admin and even then on the other server. thankyou 

thanks @Aries Triputranto but we need the logs. Probably you application is down. Try to restart it and if the issue persist provide us logs information.

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