Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,707
Community Members
 
Community Events
176
Community Groups

Hi -

I have a Jira board which was configured with a query of "project = xxx", and all the epics showed in the epic panel.

I now need to exclude tickets linked to specific epics because they're being managed on a different board by a different PM, so I updated my query to "project = xxx AND "Epic Link" not in (GR-7634, INT-4, YB-345) ORDER BY Rank and the Epic panel is now empty.

The board is correctly showing all of the tickets I'm expecting to see, but the epic list is empty. If I open one of the tickets that is being shown on the board, and open the epic link, and "View on Agile board" I get the message "There are no boards which contain this issue." - BUT the ticket IS showing in the board.

Why would excluding certain tickets make the entire Epic panel empty?

TIA!

Screen Shot 2018-10-31 at 17.25.17.png

2 answers

2 accepted

1 vote
Answer accepted

Do any of the issues that are on the board have Epic links to epics you are not excluding?

Edit:  Typing that made me remember what it was.  None of the Epics you want in your panel have Epic links to Epics that you have not excluded.  So the "not in" is hiding them.

You'll need a query that re-includes all the Epics you need.

 

Ah - well I have the same problem on another board which is in fact doing the opposite and is very specifically only including tickets where the Epic IS IN, and the same problem is manifesting.

0 votes
Answer accepted

My guess would be that your query is now excluding all epic tickets because it's filtering on the "epic link" field which isn't on epic tickets, but on tickets in the epic.  You'd probably need to edit the query to re-add in the epics.

Ah, that makes sense! Cool thanks I should be able to fix it now.

That is also what I said in my edit...

Yes - I realise that now! It was the speech marks around "Epic link" that switched on the lightbulb!

Thanks both :)

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events