Hi @Christopher Rampola Welcome to Community!
Edit issue depends on the Project Permission. First check in which project role Approving Manager is added. Then go to Project Permission and check if that is added under "Edit Issue" or not. If that role is added under "Edit Issue permission" then Apporving Manager can edit the issue. Like in below screen only users which are added under Administrator project role can edit the issue. If i added other project like Users or BA then they also get Edit Issue permission.
Check Permission Scheme.
Thanks!
Approving Manager is added to our Change Project (Normal, Standard & Emergency Change). We only want to enable editing for Approving Managers when Emergency Change is set to "Authorized"
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Hi @Christopher Rampola you can do this with the help of condition.
A per the screenshot, it seems that Authorized is the initial status,at Initial status you can't insert condition.
As per my understanding, you want to Edit Issue permission to Approval Manager when status is Authorized, For this you can group the kb artical provided by Atlassian :-
Below article is for User Group, if Approval Manager is User group..
Below is for Project role :-
jira.permission.edit.group.1 gives the edit permission to a group, not to a role. If you want to let a role edit an issue, then you should use:
jira.permission.edit.projectrole.1=10000
10000 is the id of the project role. You can find more info here:
https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status
Thanks
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If User group is an external group and not user group in Jira/Atlassian - will that work or do I need to create a new group in Atlassian/Jira?
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@Christopher Rampola It only works for groups which are created in JIRA. If user in extenal group then you can create account in jira and add user in a jira group.
Thanks!
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The external group works but it did break the Extension for Jira Service Desk. If the validators and conditions were met on the actual form - it'll show below internal note.
Here are some custom fields that's on Dynamic Field (Extension for Jira)
Environment (Checkboxes: Dev, QA & Prod) = required field
Downtime (Select List (single choice):Yes or No) = required field
Risk and Impact Details (Text Field (multi-line)) = required field
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