Are you trying to completely delete and deactivate your site or only to clear the data containing on it but keep the site accessible?
1 - If you want only to clear it:
The best way to clear your site data without needing the actions of a Support Engineer from Atlassian is by following the steps below:
- Sign-up for a new JIRA subscription (Free Trial)
- Perform an export of the site (Except users)
- Import the empty backup file to your production site
2 - If you want to deactivate your site:
- Perform the steps in the documentation below:
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