Dashboard dont load

yusuf_azal October 11, 2015

Hi,

I have the problem, that i cant load the Dashboard in a Network.

servername:8080/secure/Dashboard.jspa - dont load

 

But on the server it can be load 

localhost:8080/secure/Dashboard.jspa - load

 

I think this issue has surfaced after the update from JIRA 6 to JIRA 7.

What can i do ? 

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Nic Brough -Adaptavist-
Community Leader
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October 11, 2015

If it can be loaded locally on the server, then the problem is being caused by your network - you'll need to check the route between the client and the JIRA server.

yusuf_azal October 13, 2015

Hi Nic, I dont think that caused by the network. Or do you know why all the another pages can be loaded and the dashboard not ?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 13, 2015

Ok, so testing other pages is a good thing, but I think you need to explain "does not load" in a bit more detail - is it a white blank page? Just the menu? Is it when you're logged in only (i.e. anonymous users who haven't logged in yet are ok). Gadgets appear but no content for them? Also, how much have you got on this dashboard - is it a couple of gadgets or 25?

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