Custom field for the "Bug" based on the value of the other field

Bhawna Sharma September 24, 2019

Hi,

I have added one custom field for the issuetype "bug" . However I want this field to be displayed on the respective screen only if the value of one of the other fields in "NOT NULL"

For eg - My custom field is "RCA" and the other field is "Ticket id"

Now I want the field "RCA" to be available on the respective screen only if the value of "Ticket Id " is not NULL.

Please help me know how I can do this.

Many thanks in advance

Regards

Bhawna

 

2 answers

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Manuel Bastardo Castellano
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September 24, 2019

Hello @Bhawna Sharma are you using Server or Cloud version?

Manuel Bastardo Castellano
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September 24, 2019

in a server version you could use Behaviours

Bhawna Sharma September 25, 2019

Thanks Manuel

Bhawna Sharma September 30, 2019

Hello Manuel,

The "Behaviours" add-on worked very well for the "Edit" screen but it is does not worked for the "Resolve issue" screen and "Workflow" screen.

How can I do that?

To explain further -

My custom field "X" is hidden if another field "Y" is true. This is working fine in"Edit" screen. But I also want the field X to be hidden ( if Y is true) on the other screens i.e. Resolve issue and Workflow screen. 

@Please note the field Y is as such not available on Resolve issue and Workflow screen.

Manuel Bastardo Castellano
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September 30, 2019

That's good, you almost have it, this will later be very useful and the customers love it.

try adding the Y field to the screens where you need it, but hide it by default and the behavior indicates that if Y is true, stop being hidden

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Andrew Laden
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September 24, 2019

You can use the "Live Fields" functionality of the "Power Scripts" addon

Bhawna Sharma September 25, 2019

Thank you Andrew

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