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Checkbox "Have @jira automatically show previews" in Jira Cloud Slack Application doesn't work



I am using Jira Cloud application in Slack to receive notifications about issues in some channels. Very useful and convenient BUT from yesterday I have seen that even when checkbox "Have @JIRA automatically show previews of Jira issues when issue keys or URLs are mentioned in your channel" is switched off I see Jira issue links when I write issue key in the channel. 

It's very annoying especially because it was working previously but now it adds some problems. 

Does somebody have a solution for this or any ideas why doesn't it work as expected? 

2 answers

1 accepted

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Answer accepted
Daniel Eads Atlassian Team Aug 09, 2019

Hey Aleksei, thanks for letting us know!

We've just confirmed this as a bug. Our team has identified the root cause and will be working on getting it fixed up.

Welcome to the Community and keep the good feedback coming!

Daniel | Atlassian Support

Hi Daniel, thanks a lot for your answer! 

I am seeing that it's already fixed. Thank you for this super fast response! 

Best regards,


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