Change New Issue Type

Rodrigo Sperafico March 22, 2019

I created a new Issue Type, linked to an Issue Type Scheme, but when creating an issue with this type, I can not change, in Jira aparace that the change was made successfully, but does not change the issue type. What can it be ?

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2 answers

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Ignacio Pulgar
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March 23, 2019

Hi Rodrigo,

If I'm understanding it correctly, you cannot edit the issue type.

If that's the case, that usually means that the original and destination issue types use different workflows, and that a ...>Move action is needed for changing the issue type, instead of a simple edit.

The move action is a little bit counterintuitive, as the issue remains in the same project.

More info about Move action:

https://confluence.atlassian.com/jirasoftwarecloud/moving-an-issue-902499026.html

Hope it helps.

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Victor Mutambuki [Mumo Systems]
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March 22, 2019

Rodrigo,

On your Issue Type Scheme, do you see the issue type listed?

Victor

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