Change Email on Atlassian using Google account

Deleted user February 6, 2019

Hi,

I have an account in Atlassian an I created it using my personal Google account. At the moment I have a Google account of my company. I want to change the email from the personal one to the professional one because all notifications (even if I have inserted my professional email as alias) arrives only at my personal email. 


Can you help me?

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Gurpreet
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February 6, 2019

you can go to https://id.atlassian.com/

and then click on EMAIL tab and then enter your NEW email and click SAVE CHANGES. 

hope this helps

Deleted user February 6, 2019

Hi,

Thanks for your reply. Sadly it does not work for me.

If I go in the EMAIL tab I just got this message: "Your account is managed by Google.
Go to your Google account settings to change your email address."

Gurpreet
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February 6, 2019

looks like your organization is using G suite with JIRA. if that is the case an administrator has to do that. 

 

https://confluence.atlassian.com/cloud/manage-your-users-744721645.html

hope this helps

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