Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,165
Community Members
 
Community Events
165
Community Groups

Cannot add user, all the user directories are read-only.

 

2 answers

Most likely you have added an external LDAP (or Crowd) user directory, and then disabled the built-in "Internal" user directory.

What do you actually want to do? Add a user to LDAP (Crowd) ? then contact the LDAP admin.

Add a user to the Internal directory? Then you need to re-activate it.

... or add some more details to the question

0 votes

You'll need to make one of them read/write in order to add someone to it.

Hi,

How to make it read/write?

As a Jira admin, change it to read/write.

You may need to talk to the admins of the directory - that could also be read-only, and that will need updating to allow Jira to write to it.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

157 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you