I can see the Epic Name on the Backlog view, but when I go into Story screen it is not visible. I tried to add this field to the screen but it's not there. Additionally, Epic Name & Epic Link are blank when I created Macro in Confluence with those columns.
Hello @Adam Subotkowski
Welcome to Atlassian Community!
By default, the Epic name can be identified in the child issues by the Epic Link field.
Since you mentioned that you are being able to to see neither Epic Name or Epic Link in the Issue view and or your confluence macro, I believe that you are probably using a Next-gen project in a JIRA Cloud instance. Can you confirm it?
If that's the case, I can confirm that Next-gen project does not have the Epic Name or Epic Link, since it was designed for those users who felt overwhelmed by the complexity of JIRA Classic template and requested a simpler option, straight to the point with fewer options of customization.
We have a feature request for the implementation of those fields in Next-gen:
Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.
If you are using a Classic project of Jira (Not next-gen):
1 - Try to add the Epic link field to your Story screens (Under Project settings > Screens > Story)
2 - Navigate to Project Settings > Issue Layout > check if the Epic Link field is properly added to your project view.
Let me know if you have any questions.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events