Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't able to Mention other users?

Edited

Hi,

I'm facing an issue while i am trying to mention other users in a jira ticket. Whenever i am trying to use '@' symbol along with the name. It doesn't even showing the related names on the ticket.

But other persons can able to mention me on their tickets.

Thanks,

 

1 answer

Check with your Jira Administrator that you have the 'Browse Users' global permission granted to you.

Hi - I am also experiencing this issue. There isn't a "Browser Users" permission. There is a "Browse Projects" but the user is within a group which has this access granted. 

It's not a project level permission like "Browse Project" is, it's a Jira Global Permission across the instance:  

Capture.PNG

Like Mick F likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

246 views 1 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you