Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automation rule to check logged time against original estimate and send email

I'm trying to have an email sent if time is logged against an issue (using Tempo and the Log Time link) and the time then exceeds the Original Estimate.

Currently I have the following setup:


When: Value changes for "Time Tracking"

If: created >= "-61d" AND originalEstimate != 0 AND workratio > 100"

Then: Send email

Then: Add comment to to issue "Auto rule has fired at {{now.jqlDateTime}} so email should be sent to Assignee."


Neither the email is being sent nor is the comment being added to the issue.

So ... am i simply choosing the wrong field "Time Tracking" ... i have also tried "Log Work" ... or is this scenario unable to be automated?


0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

270 views 8 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you