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App manager issue after upgrading a Trial license to commercial

Niccolo Avico
Niccolo Avico Jul 27, 2020

Hi all, we evaluated for a month a JIRA CORE 8.10.0 server application, with 2 Apps.

Now we bought a Commercial license for the application and the 2 apps but, after successfully upgrading JIRA CORE server to the Commercial license, the App manager is no more showing the installed apps.

The apps are still running but I need to upgrade their licenses, too.

Any clue?

PS: the same is happening to Confluence server: after upgrading the license also the Confluence plug-in manager has the same issue as the JIRA core.

Thanks for any help and hint.

Niccolò

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Niccolo Avico
Niccolo Avico Jul 27, 2020

Hi all, the issue was due to a weird Chrome (v81) bug.

In fact, after reinstalling an upgraded version (v84) of the browser, the UPM went back online and fully operational.

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Jira Core
Jira Core Server
DEPLOYMENT TYPE
SERVER
VERSION
8.10.0
TAGS
Community showcase
dub
dub
Published in Confluence

Introducing External Collaboration for Confluence

We’re excited to introduce external collaboration for Confluence, now available in early access. It is available to preview for Confluence Cloud Premium and Enterprise customers. (If you're not on ...

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