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ALM JIRA Synchornization Error

sunilg123
sunilg123 Apr 30, 2019

Hi  Team,

 

Recently we have changed our JIRA url from HTTP to HTTPS . Post changes unable to synchronize JIRA to ALM using ALM Synchronizer. Following is the error:

ERROR #1- adapter.CONNECTION_FAILURE : Failed to connect to endpoint of type JIRA. Error: com.mercury.qc.gossip.exp.GossipServerException: adapter.CONNECTION_FAILURE : Failed to connect to endpoint of type JIRA. Error: com.hp.qc.synchronizer.adapters.exceptions.AdapterConnectionException: java.lang.RuntimeException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.. Please advice

Regards,

sunil

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Hua Soon SIM _Akeles_
Hua Soon SIM _Akeles_ Aug 28, 2019

This is likely because the jira SSL cert is not imported in the JVM keystore of the ALM Synchroniser.

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