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Hi, I am still running on Jira server and have a Microsoft SQL Server. Yesterday we noticed that issues have gone missing and I looked at a database backup and saw that a total of 490 issues simply disappeared from our instance. They disappeared across several projects and as far as I can see, adjacent issue keys disappeared, meaning it was a range of issue keys e.g. KEY-162 to KEY-201 and KEY-212 to KEY-225 meaning they haven't been created in the same timeframe. Apart from that, I could not see anything special about these keys,
I can roll back to the database but I would like to know why my issues disappeared? Any ideas?
Jira only deletes issues if told to by a human (whether it's done via the UI, REST API or by an app that your admins have installed).
I'm afraid all we can tell you is that one of your people did it.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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