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12 Users were added and removed 2 need refund on the additional amount paid


Unknowing of the Pricing we added 2 more users to 10 existing users, in our payment we got to know it took 84$ but we want only 10 users, now we deleted the additional 2 users. But the amount got deducted for 12 users i.e., 84$ was deducted for this month. I would like to ask for the refund for the 2 users which I mentioned above.

1 answer

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Thomas Schlegel Community Leader Jun 14, 2019

Hi @Anusha Muthyala ,

this is a user community - for refund questions, please ask Atlassian directly.

Thank you, I have contacted Atlassian.

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