we need to find out a field that carries the JIRA ID similar to Key or Id field to synchronize with ALM Synchronizer panel to map JIRA ticket to ALM, if not available we need to create a custom field and make it auto-populate with Key or Id value once the JIRA ticket is created.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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