Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Unable to remove customers from Jira

Jira issue2.jpgJIRA issue.jpgJIRA issue.jpgI added one customer into Jira and later removed it. Now, I'm unable to remove it from Jira permanently. 
I see the customer is removed but still, I can see him I unable to remove the customer permanently. 

2 comments

Hi satej.nazare@nuance.com ,

Can you please try going to the main user management area in Jira and search for the user. Do you see the user here too? If so, can you please try to remove him from here.

Prince Nyeche
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Sep 14, 2020

Hi satej.nazare@nuance.com 

You can always remove a customer from your Admin hub, go to https://<yourinstance>.atlassian.net/admin under (User Management > Jira Service Desk) search for the email of that user and remove the user. that should remove the user entirely from any Projects you have on your Instance. If you've done that and still see the customer, most probably the customer is a Jira user and you have to remove the user from the People's page of your Project Settings.

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events