Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

New Jira Cloud layout - missing components in comments Edited

With the new Jira Layout I am missing a lot of  the old functionality when it comes to commenting on a task. Earlier you could comment and restrict view of the comment to a group of people, ie only for developers, project manager etc. 

This option is now gone. Anyone knows how to get it back? It`s a big part of how we user Jira here. 


New view: 

Skjermbilde 2019-04-25 kl. 10.10.39.png

Old view with restriction options:


Skjermbilde 2019-04-25 kl. 10.10.12.png

1 comment

Hello @Caroline Grimstad ,

which version do you use.? In my Jira Software v7.13 i don't have this issue! 

Check: 2019-04-25 10_19_03-[VPM-1646] av - TEST.png

But i don't think its a Jira update issue. Maybe the administrator made some changes.

Check this too: 

And also an existing question :


-- Big Edit -- 

1. test1.png 2. test2.png

I have created a new default project in my instance. In the 2 pictures above u can see that there are no roles except the administrator. I logged in with a test user account and then i tried to comment the issue which was created by the administrator(me)... What i see is what you see. Please have a look to the roles of the project!

A feedback will be helpful :) 

Thanks for your reply. Yes, there has been som admin changes lately, but the super admin had the same issue as me. 

We use  the cloud version - so the newest version of Cloud :)


After the upgrade we get a message on top of each task to see the old view, and then the comment option is back, but it is a bit of hassle to do this every time. 

Skjermbilde 2019-04-25 kl. 10.36.19.png

@Caroline Grimstad you have not mentioned this before (about Cloud). Cause of this i can not provide you a solution, because i use the server version!

Please feel free to give a feedback when this issue is solved! 

Best regards


Sorry about that - I will update if we find a solution. 


Thanks for spending time on this :)


edit: I see now I should have posted this in Jira Software and not Core. Will try again there :)


Log in or Sign up to comment
Community showcase
Published in Confluence

Introducing External Collaboration for Confluence

We’re excited to introduce external collaboration for Confluence, now available in early access. It is available to preview for Confluence Cloud Premium and Enterprise customers. (If you're not on ...

232 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you