New Jira Cloud layout - missing components in comments

Caroline Grimstad April 25, 2019

With the new Jira Layout I am missing a lot of  the old functionality when it comes to commenting on a task. Earlier you could comment and restrict view of the comment to a group of people, ie only for developers, project manager etc. 

This option is now gone. Anyone knows how to get it back? It`s a big part of how we user Jira here. 

 

New view: 

Skjermbilde 2019-04-25 kl. 10.10.39.png

Old view with restriction options:

 

Skjermbilde 2019-04-25 kl. 10.10.12.png

1 comment

Christos Moysiadis
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April 25, 2019

Hello @Caroline Grimstad ,

which version do you use.? In my Jira Software v7.13 i don't have this issue! 

Check: 2019-04-25 10_19_03-[VPM-1646] av - TEST.png

But i don't think its a Jira update issue. Maybe the administrator made some changes.

Check this too: https://confluence.atlassian.com/jirakb/add-restricted-comments-on-jira-962353957.html 

And also an existing question : https://community.atlassian.com/t5/Jira-questions/Unable-to-set-comment-visibility-in-the-new-Jira-issue-view/qaq-p/879751

 

-- Big Edit -- 

1. test1.png 2. test2.png

I have created a new default project in my instance. In the 2 pictures above u can see that there are no roles except the administrator. I logged in with a test user account and then i tried to comment the issue which was created by the administrator(me)... What i see is what you see. Please have a look to the roles of the project!

A feedback will be helpful :) 

Caroline Grimstad April 25, 2019

Thanks for your reply. Yes, there has been som admin changes lately, but the super admin had the same issue as me. 

We use  the cloud version - so the newest version of Cloud :)

 

After the upgrade we get a message on top of each task to see the old view, and then the comment option is back, but it is a bit of hassle to do this every time. 

Skjermbilde 2019-04-25 kl. 10.36.19.png

Christos Moysiadis
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April 25, 2019

@Caroline Grimstad you have not mentioned this before (about Cloud). Cause of this i can not provide you a solution, because i use the server version!

Please feel free to give a feedback when this issue is solved! 

Best regards

CM

Caroline Grimstad April 25, 2019

Sorry about that - I will update if we find a solution. 

 

Thanks for spending time on this :)

 

edit: I see now I should have posted this in Jira Software and not Core. Will try again there :)

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