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Label is missing in the new view

Oleksandr Shtanoprud
Oleksandr Shtanoprud Jun 28, 2019

I found out that there is no Label tab in the new view, which is very inconvenient for me to track particular tasks

I managed to add the label in the old view but it does not appear in the new one, only in ticket History

Can you please help me to sort this out? How can I add labels?

Regards

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Fay Kalavanti
Fay Kalavanti Feb 12, 2021 • edited

I had the same problem and just checked field configuration to include it as well to associate the field "labels" to my screens and the problem was solved.

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Christine Brennan
Christine Brennan Mar 01, 2021

This did not resolve the issue for me sadly. 

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