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JIRA-Bootstrap FATAL JIRA will be locked

Hi,

While starting the Jira software instance we are getting below error in /opt/atlassian/jira/logs/catalina.out

 

JIRA-Bootstrap FATAL      [c.a.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked

 

we deleted the .lock file in JIRA_HOME and still the same issue and we verified in /var/atlassian/application-data/jira/log as well but it is empty.

 

Can you please help us on high priority ?

 

Thank you,

Sairaj

 

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