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While starting the Jira software instance we are getting below error in /opt/atlassian/jira/logs/catalina.out
JIRA-Bootstrap FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked
we deleted the .lock file in JIRA_HOME and still the same issue and we verified in /var/atlassian/application-data/jira/log as well but it is empty.
Can you please help us on high priority ?