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Importing attachments into JIRA Cloud using CSV mapping field

Hello all!

I'm trying to import issues using the CSV file. I'm following the

But I'm not able to import attachments or comments. I added on the file a "column" for attachment and for comment, but on the step for mapping the fields, I don't see those fields for mapping. Any ideas? thanks




Hey Daniel, we used the Excel file to import our issues into Jira.

This does not answer the question - the mapping field is not available in the drop down selection - what are we missing?

To map the attachments you'll have to use the import functionality from the External System Import screen (<baseurl>/secure/admin/ExternalImport1.jspa).

If you select Import issues from CSV from the Issues dropdown menu you'll have a limited version of the import screen fields such as attachments and comments cannot be linked from this screen.

To import attachments from a remote Jira you also have 2 options:
1. Make the project / issues from the remote Jira public.
2. Modify the CSV file to include credentials in the attachment URL.

For example


18/Mar/22 11:39 AM;admin;instructions.pdf;http://ub2:8080/secure/attachment/10100/instructions.pdf


18/Mar/22 11:39 AM;admin;instructions.pdf;http://admin:password123@ub2:8080/secure/attachment/10100/instructions.pdf

Hey @Daniel Gondim !

I'm experiencing the same issue.

Did you manage to solve it eventually?


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