How to take Backups of JIRA through Netbackup

[Rajaneesh_Chejarla]

Hi 

We are currently using NetBackup for the backing up tool, We are backing up both application backups and file system backups with the help of servers.

Here, If we need to take a backup of JIRA, How we can configure?

Is there any alternative way to take a Backup?

Please let us know in detail how to take backups of Jira and Confluence.

[Nic Brough -Adaptavist-]

There are three things you need to look at

1. Take backups of the JIRA database, using the tools for that database - the tools that come with it

2. Take file-system backups of the attachments directory.

With those two, you can completely re-create your entire JIRA system.

But, 3.  Consider backing up the JIRA installation as well.  If you only have the data from 1 and 2, and you lose stuff, you will need to rebuild a JIRA server and then import the data into it.  If you back up the installation as well, it can be a far faster restoration process.  But you don't strictly need the install.

We can't tell you in detail how to do this - it depends on your choice of database, and preferences for taking backups.

[Rajaneesh_Chejarla]

Thanks for the info.

For second option we are unable to find the server name,

Could you please help in that.

In the netbackup server name should be there for taking file system backup.

[Rajaneesh_Chejarla]

And also which Database is using in our environment for JIRA?

Like Oracle or MySQL?

From Where do we start the backup in the server level?

Please clarify in this.

[Nic Brough -Adaptavist-]

If you don't know the server name, then how are you using the system?  Where did you install it?   I can't answer that for you, as you installed it, not me.

Similar answer for the database question - you installed it, you should have all the details. 

If you genuinely don't have any of this (maybe because an admin left you without a proper handover?), then have a look at Admin -> System Information.  That might not tell you the host name, but it will give you the database and more than enough information to identify the server you've got it installed on.

[Nic Brough -Adaptavist-]

Also, please ask questions, not make "discussions" out of something you are *asking*

[Rajaneesh_Chejarla]

okey!. 

we are actually backup admins, and not the jira admins,

we got a request from jira(Cloud based) Admins to automate the backups to cloud on daily basis. Is there any way to do that?