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How to change username in JIRA cloud

Hi All,

I have a request to change the users, last name. I am not sure how to change it.

it would be great if someone can help me.

 

Thank you

 

1 comment

You need to get the user to log into their Atlassian account and edit their name.  They should go via https://id.atlassian.com

(This assumes you're not using Google accounts or your own SAML system)

Nope i am using our company email. But when i click that link, it doesn't allow me to change my email and it says , Admin only got rights to change it

You will need to get your company admins to change the addresses then - these are held in your company directory, not by Atlassian systems.

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