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How to change username in JIRA cloud

Hi All,

I have a request to change the users, last name. I am not sure how to change it.

it would be great if someone can help me.

 

Thank you

 

1 comment

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 04, 2018

You need to get the user to log into their Atlassian account and edit their name.  They should go via https://id.atlassian.com

(This assumes you're not using Google accounts or your own SAML system)

Nope i am using our company email. But when i click that link, it doesn't allow me to change my email and it says , Admin only got rights to change it

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 04, 2018

You will need to get your company admins to change the addresses then - these are held in your company directory, not by Atlassian systems.

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