We have migrated to the Jira Cloud, we have previously created projects, with portal clients.
Now, when they send an email to generate a new incident, it crashes in the email reader saying:
"You don't have permission to access this service project."
But the emails are as clients of the project, they should be able to create incidents
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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