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Looking for input on how best to do capacity planning and resource planning in JIRA Software cloud. We have a set of workstreams that are working in a kanban fashion, handling tasks across a multitude of projects based on priority managed by PMO and resource manager. We do not have good data for estimation of tasks, or historical data around how much time spent on tasks.
Looking for advice on how to best get started to get to a place where we can do solid estimation, and have ability to understand capacity in these workstreams.