Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Customer Portal Look and Feel

Hi Admins

Two questions

(1) Is there any way to fill up this empty space with nice logo's etc? See red arrow.

(2) Can the nr of messages button be moved to another place on the screen (to maybe fill up the space)

Thank you!


Jack Community Leader Jun 28, 2021

Out of the box you can’t modify the portal inn this manner.  Customization  of the portal is somewhat limited for sure. Here is an article you might find useful - what-can-i-customize-about-the-help-center 

Hi Vanessa,

You forgot to include your screenshots :)

Sorry here they are :-)

Customer portal look and feel.jpg

Like lora_grancharova likes this

Atlassian JSM Portal only allows basic modifications: color, message etc. If you want more customization you will have to use apps.

Here is one that could help you

Refined for Jira Cloud

Hi Vanessa, 

My team had to build something custom and use the API to integrate the data, unfortunately, there isn't much you can do at all by default. 




Log in or Sign up to comment

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you