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To anyone also frustrated by the inability to edit Jira ticket Web Links

Jenni Merrifield
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March 17, 2023

I am constantly frustrated that when web link text has a typo or needs to be changed for any other reason that we are forced to create a NEW one and then delete the original. (And heaven forbid that there's a different typo the second time around because now we have to go through the whole process again!)

I decided to look to see if this had been raised already and it was... in 2015!!!  https://jira.atlassian.com/browse/JRACLOUD-41690

And again in 2016:
https://jira.atlassian.com/browse/JRACLOUD-42710

If this also frustrates you, please consider voting on it and adding a comment on one or both of those tickets. The current vote tallies are only at 12 and 20 (respectively) right now and it would be nice to see that rise to a level that would bring it to Atlassian's attention.

It's such low-hanging fruit y'all! How much time could it really take the developers to insert an edit icon next to the delete icon and have that display the text and URL in the same format as when a web link is initially created? 

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Nic Brough -Adaptavist-
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March 17, 2023

Welcome to the Atlassian Community!

Just to set some expectations here - unless this gets a tidal-wave of votes, or suddenly starts to fit in with Atlassian's longer-term plans, 8 years is not unusual.

My favourite example, which I've sadly no bookmark for, was a request for (amongst other things) "priority schemes".  Raised around 2003-2004, and tending to remain quite high in the list if you sorted by number of votes, it got implemented in Jira 7.6 (or 7.8?), 15 years after creation.  It still has not made it to Cloud.  Cloud-6999 is another stunning example.

Jenni Merrifield
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March 27, 2023

Sigh.

Not too surprised, actually.

And yet fixing one or two of the many such low-hanging UX fruit on a regular ongoing basis would improve the experience for the average user far more than the longer-term work required to support (to use the example of CLOUD-6999) true custom domains.

Selma McGregor
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June 7, 2024

Atlassian, please add this feature to edit existing web links. A Web link on the card allows our team to quickly access supporting information and improves efficiency across the organization. Thank you.

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